Every trip – be it for business or pleasure – starts with an itinerary, and the best way to determine what ends up in your itinerary is by looking at customer reviews, which are vital for every business. Just how vital? Take a look at the stats below:
- 92 percent of consumers use online reviews to guide their ordinary purchase decisions (NRC Health).
- 98 percent of U.S. respondents said online reviews are important to their business (TripAdvisor).
- 77 percent of diners prefer peer reviews instead of critic reviews (Upserve).
Reviews also affect a business’s online visibility in terms of local SEO. A wave of positive reviews means more online visibility, which translates to more visitors to your business and more overall revenue. On the other hand, negative feedback can severely reduce foot traffic, stifle growth, and cut off revenue.
Ensuring a constant stream of positive reviews and gathering insights from negative feedback is just one facet of a successful reputation management strategy and a vital part of the customer lifecycle.
Around Town at a Glance
We know traveling can be exhausting, especially when it comes to booking travel logistics and planning your itinerary, which means you probably don’t have much time to think about anything else.
Because we know how time-consuming the research process can be, we saved you some time by compiling a small list of highly-rated places where you can eat, drink, and hang out that are within walking distance of Salt Lake City’s Salt Palace Convention Center. We chose each business because of its review count and overall ratings, which are based on an average calculation of the data provided by four major review sites: Google, Facebook, Yelp, and Tripadvisor.
Without the hundreds and thousands of online reviews, these businesses wouldn’t attract as many customers (both local and out-of-town) and lose out on revenue that goes to nearby competitors.
Their positive online reputation is the envy of their competitors, and many other businesses can easily reap the benefits with review management software like ReviewTrackers.
Coffee
Cupla Coffee
- Address: 175 W. 200 S (Inside the Axis Building)
- Average rating: 5 stars
- Total number of reviews: 400
- Distance from X4: 0.3 miles (5-minute walk)
- Hours: Monday – Friday, 7:30 a.m. – 3:30 p.m.
- Notes: Reviewers of Cupla loved the friendly staff, coffee, and food options. Aside from the usual coffee and bakery offerings Cupla Coffee also has gluten-free, paleo, vegan, and keto options.
Three Pines Coffee
- Address: 165 Main St.
- Average rating: 4.7 stars
- Total number of reviews: 575
- Distance from X4: 0.3 miles (6-minute walk)
- Hours: Monday – Friday, 7 a.m. – 5 p.m. and Saturday – Sunday, 9 a.m. – 5 p.m.
- Notes: The self-proclaimed “cozy” cafe has a reputation for its espresso and other artisanal coffee drinks. Aside from the espresso, reviews specifically highlighted the housemade almond milk as well as the talented baristas who make every cup of coffee.
Eva’s Bakery
- Address: 155 Main St.
- Average rating: 4.4 stars
- Total number of reviews: 1,775
- Distance from X4: 0.3 miles (5-minute walk)
- Hours: Monday – Saturday, 7 a.m. – 6 p.m. and Sunday, 9 a.m. – 3 p.m.
- Notes: For more of a French feel you could go to this bakery which serves coffee in addition to breads and pastries that are made with locally-sourced organic flour. Previous customers highlighted their overall love of the coffee and food.
Restaurants
Valter’s Osteria
- Address: 173 Broadway
- Average rating: 4.7 stars
- Total number of reviews: 4,429
- Distance from X4: 0.4 miles (8-minute walk)
- Hours: Monday – Saturday, 5:30 p.m. – 10 p.m. (Closed on Sundays)
- Notes: This high-end Italian restaurant features a Tuscan atmosphere with reviewers underlining the homemade gelato, the charismatic owner who greets guests, and the overall authenticity of this widely popular establishment.
Takashi
- Address: 18 W. Market St.
- Average rating: 4.6 stars
- Total number of reviews: 5,877
- Distance from X4: 0.5 miles (9-minute walk)
- Hours: Monday – Thursday, 11:30 a.m. – 2 p.m., 5:30 p.m. – 10 p.m. and Saturday, 5:30 p.m. – 11 p.m. (Closed on Sundays)
- Notes: If you’re craving some Japanese cuisine you can try this place, which boasts an extensive sake list and a sushi bar with signature rolls. Previous customers highlighted Takashi’s unique “strawberry roll,” the high-quality fish, and knowledgeable staff.
The Copper Onion
- Address: 111 E. Broadway #170
- Average rating: 4.4 stars
- Total number of reviews: 8,369
- Distance from X4: 0.7 miles (13-minute walk)
- Hours: Every day, 11:30 a.m. – 3 p.m., 5 p.m. – 10 p.m.
- Notes: For a vintage feel you can head to The Copper Onion, which features a 1920s modern-style theme serving New American on top of cocktails and brunch options. Aside from the overall atmosphere, most reviews highlight the beef stroganoff on the menu.
Nightlife
Whiskey Street
- Address: 323 Main St.
- Average rating: 4.4 stars
- Total number of reviews: 4,067
- Distance from X4: 0.5 miles (10-minute walk)
- Hours: Every day, 11 a.m. – 1 a.m.
- Notes: Past customers raved about the lounge’s extensive drink selections and cocktails while also singling out the rib grilled cheese as a must-have on the menu.
White Horse
- Address: 325 Main St.
- Average rating: 4.6 stars
- Total number of reviews: 1,210
- Distance from X4: 0.5 miles (10-minute walk)
- Hours: Every day, 11 a.m. – 1 a.m.
- Notes: This bar prides itself in having the largest aperitif and digestif drink collection in Utah in addition to a collection of 30 ciders from around the world. On top of the drink selection, reviews also pointed out the ambiance and service as major highlights.
Gracie’s
- Address: 326 S. W Temple
- Average rating: 3.8 stars
- Total number of reviews: 5,046
- Distance from X4: 0.4 miles (7-minute walk)
- Hours: Monday – Friday, 11 a.m. – 1 a.m. and Saturday – Sunday, 10 a.m. – 1 a.m.
- Notes: If you want some sports mixed with your nightlife you can check out this gastropub, which also features great downtown views and music along TVs featuring a variety of sports. Based on the reviews, it seems that this is where most sports fans go after a day at the convention center so you’re in good company so long as you root for the same team.
