How to Change Your Business Name on Tripadvisor

Travel website Tripadvisor ranks ahead of personal recommendations, tourist board websites, and guidebooks as the most trusted source for travel planning. It is also one of the most popular business review sites, according to online reviews statistics. 

If your business is listed on Tripadvisor, you have to put your best foot forward by applying best practices in local listing management and updating your business name, listing, location, category, and other details.

Having the correct information displayed on your Tripadvisor business listing will help improve your engagement levels, prevent potential customers from getting confused, and improve your Tripadvisor ranking. It’s a key part of your Tripadvisor reputation management strategy.

Why Change Your Business Name on Tripadvisor?

There are situations in which you may feel like you have to change your business name on Tripadvisor. You may have undergone a rebrand. Or you moved to a new location, with which a name change is necessary. Or maybe your listed name was incorrect to begin with and you need to update it.

If you’re managing a brand with multiple business locations, you should consider investing in online reputation management software to optimize your brand’s presence on Tripadvisor. ReviewTrackers helps today’s top hospitality brands with local listing management and online review management, setting teams up for success with a powerful reputation management software solution.

How to Change Your Business Name on Tripadvisor

The first step to changing or updating your business name is to make sure you have already registered to access the Tripadvisor Management Center.

(The Management Center is your hub for managing every aspect of your Tripadvisor business listing, including your customer reviews.)

Once you have registered and verified your business, you’ll be able to log into the Management Center by visiting: https://www.tripadvisor.com/Owners.

This will take you to your Management Center homepage, where you can edit and update your business name on Tripadvisor. To do this:

• Go to the “Manage Listing” or “Profile” tab in the top menu and click on “Name and Description.”

• Use the menu on the left-hand side of the page to change the business name**, or edit each relevant section of the listing (like location and amenities).
• If you represent a hotel and you are changing your business name on Tripadvisor, you have the option of selecting a specific hotel brand as well as a specific business name.

• Hit “Submit” when you’re done.

** Keep in mind that Tripadvisor may translate your business name into other languages in order to display it at all points of sale.

How to Change Your Business Category on Tripadvisor

You can also update your business category through the Management Center. Here are the instructions, depending on your type of business:

Accommodations

• Log into the Management Center. Under “Help and Settings” in the top menu, click “Contact Tripadvisor.”
• In the section “Please tell us what the issue is,” click “Update business information.”
• Select “Request change of accommodation type” and fill out the form. Make sure you also provide Tripadvisor with links or license information that the site can use to verify your requested category change.
• Click “Submit.”

Restaurants

• Log into the Management Center. Under “Manage Listing” in the top menu, click “Cuisines and Amenities.”
• Update the sections and click “Submit.”

Attractions

• Log into the Management Center. Under “Manage Listing” in the top menu, click “Name and Description.”
• In the “Attraction Details” section on the left, update all necessary sections.
• Click “Submit.”