Calculate your Performance Score

Use data from your existing ReviewTrackers account to determine a course of action for improvements.

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Performance Score Calculator

Log into your ReviewTrackers account to view your score. This score is for a one month timeframe.

Your performance score:

Check out how increasing the number of reviews, average rating, response rate, and response time will impact your location score. This is calculated via ReviewTrackers core metrics:

  • Average ratingGenerate new reviews, leveraging the Ask Tool to increase your locations’ overall rating!

  • Number of reviews Use the Ask Tool to start generating a steady stream of fresh, relevant reviews.

  • Response rate Set up alerts in the settings tab to be notified immediately when a new review comes in, and leverage personalization tools to customize each response.

  • Response time Implementing smart responses will streamline your brands response strategy and positively impact response time and response rate.

  • Listings accuracy Percentage of listing fields in sync. Google has 4 syncable fields and Facebook has 3. If a customer’s location has 4/4 Google fields in sync and 2/3 Facebook fields in sync, filtering for both Google and Facebook would show ~86% in “Listings in Sync” column. Filtering for Google alone would show 100% and filtering for Facebook alone would show ~67%.Listings accuracy affects how your brand ranks in the local 3-pack. In sync listings across all locations helps potential customers find your business faster

  • Owner photos Average number of owner photos. Gain an understanding of your brands visual presence by managing photos. Reassure prospective customers that they've found your correct listing by adding a cover and logo photo.

For more information, check out our help center article.