Comments on: How to Make Angi Home Services Reviews Work for You

By: Rick Ellis

Rick Ellis — Mon, 15 Aug 2016 20:53:35 +0000

We tried HomeAdcisor as a lead source for over a year. They gladly collected our money and never generated one lead that resulted in a sale. Not one. Our business serves over 3,000 customers on a regular schedule and at least that many “as needed” – we have been in business over 28 years. Every one of our sales people asked for HomeAdvisor leads to stop as the “potential clients” were only interested in low price and did not seem to be interested in superior quality.

If you have a question or complaint and try to contact HomeAdvisor you can expect to be on hold for an extended period every time. Your “advisor” will give you a direct line but will never answer it, and instead will send you and email suggesting you call “customer service” where you will wait on hold.

Our experience with HomeAdvisor was below poor and typified by bad customer service and “leads” that only cost us time, aggravation and money with not a cent in return. Avoid them, especially if you cater to quality conscious clients.

By: Jacquelyn

Jacquelyn — Thu, 31 Mar 2016 19:05:19 +0000

I was very disappointed with the services we received from Home Advisor. I signed up 2 of our contractors with them and it was a huge mistake. Perhaps it had something to do with the fact that our contractors specialize in window and door installations, but not only were the leads we received unqualified, but contesting the unqualified leads was a nightmare; it took weeks to have the charges taken off our contractors account, if at all. Often we would receive calls from random 800 or unlisted numbers with no one on the other end and we would be charged for the “lead” even though no one answered the line. This was quite upsetting especially since the sales rep I signed up with blatantly lied to me regarding what constitutes as a qualified lead. I was specifically told I would not be charge for dead/no response leads. Use these guys at your own risk. Their sales people will say anything to get you to sign on with them. I also found it funny that I don’t see them on Yelp anymore. I guess they would prefer to keep their many unhappy clients from leaving negative reviews on them.

By: Shawn

Shawn — Thu, 26 Nov 2015 16:06:57 +0000

I would love to see if there is a report out there with stats on how ROI for homeadvisor. How much do I need to spend to acquire a customer. I understand the importance of calling the lead immediately, maintaining great reviews etc.

I am interested only in recurring weekly or every other week leads.

Our there any independent studies on this info?

By: socialanim00

socialanim00 — Fri, 28 Aug 2015 12:51:35 +0000

If your business is successful and you want to improve even more, you should definitely use HomeAdvisor. It is not the same for small companies and new start ups thou. The HomeAdvisor is not cheap at all. You can find yourself wasting time and money and get nothing in return. If you are starting a business, first make sure that people are satisfied with your work and establish some steady work. After you are a well established company, you can start using HomeAdvisor.

By: Benito Salvatore

Benito Salvatore — Tue, 04 Aug 2015 14:41:03 +0000

Reply to @Winona and Gerald Toburen:
Bill Dean Mechanical should create a profile on HomeAdvisor and marketing through there and not through commenting on posts. If they are so good then advertising on HomeAdvisors will not be a problem for them.
And about the HomeAdvisor, I think the site is great and you can find business of any type you need for solving your problems. All at one place, time saving and usually the companies with good reviews will get the work finished in a timely and professional manner.

By: Winona and Gerald Toburen

Winona and Gerald Toburen — Fri, 31 Jul 2015 01:03:44 +0000

I’d like to recommend Bill Dean Mechanical to people in the Kansas City area. We had an electrical problem in our master bathroom and he approached and solved it in an orderly and efficient manner. If we have any other issues we will be calling him. Bill Dean’s phone number is (913)724-3294.

G &aw Toburen, Olathe KS

By: Don

Don — Mon, 13 Apr 2015 21:40:13 +0000

Sounds like you get what you pay for. If you’d rather save money then you’ll end up spending a lot more time slogging through empty leads.