Comments on: How to Respond to Tripadvisor Reviews (With Review Response Examples)

By: Lee

Lee — Sun, 25 Nov 2018 18:57:09 +0000

I am not convinced the management reviews for positive reviews make a difference. The source stated in this article is from Trip Advisor, they can not be objective here. The more engagement from anyone, the more they can charge operators, restaurants and mine their enormous data base. I do read the management response to negative reviews (and i also write them for my company). My biggest issue is how cookie-cutter the management responses are. And what evidence that once the reviewer submits they even see the management response? Clearly I have issues with Trip Advisor and how they now conduct their business. The truth is, this is NO longer a respected review site. EVERYTHING Trip Advisor does is to increase sales through their site. They take a 25% commission on tours, excursions. They are not what they were.

By: wiresh

wiresh — Tue, 01 Nov 2016 00:47:25 +0000

thank you for your great information. we understand tripadvisor means a lots to help up in marketing and sell our hotel

By: Patricia Gill

Patricia Gill — Sun, 11 Oct 2015 12:40:24 +0000

Maintaining a customer relation is a toughest of the jobs. Trip Advisor does it right, other can have a piece of it too.

By: Brandon M.

Brandon M. — Sun, 11 Oct 2015 12:38:54 +0000

Diplomacy helps in all ways to churn the needed viewership and exhilarate the business.

By: floresparati

floresparati — Sat, 10 Oct 2015 10:19:50 +0000

A lesson in diplomacy and humility!

By: Get That Ball

Get That Ball — Fri, 25 Sep 2015 08:01:13 +0000

Annelies has really done it like a pro. And whenever I see a review this complete and polite, I honestly trust that business. The advice at the end are very simple, yet so effective – in my own experience at least 🙂