https://www.reviewtrackers.com/blog/how-to-handle-food-complaints/ Review Monitoring Software Thu, 30 Jun 2022 16:15:24 +0000 hourly 1 https://www.reviewtrackers.com/blog/how-to-handle-food-complaints/#comment-23485 Mon, 30 Jul 2018 14:52:30 +0000 https://reviewtrackers.com/?p=6262#comment-23485 Food poisoning is a very serious issue for all restaurants and all reports of it online should be taken very seriously. Before ever even responding to the review I would make sure to investigate it thoroughly and make sure steps are taken so it wouldn’t happen again. After that I would be concerned with communicating with the customer who left the review.

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